Introduction
This Privacy Statement describes how Outbound B.V. (“we”, “us”, “our”) operating via www.outbound.eu and shop.outbound.eu collects, uses, stores, and protects your personal data when you visit or interact with our website, contact us, or request a quote.
Data Controller
The data controller for the processing of personal data via this website is:
Outbound B.V. — Zandhoek 7a, 5427 PJ Boekel, The Netherlands — info@outbound.eu — +31 (0)492 76 00 34
What Data We Collect
We may collect personal data that you provide voluntarily, such as:
- Name
- Email address
- Phone number
- Company and address (if you request a quote)
Additionally, we may collect technical data automatically when you visit the website, such as IP address, browser type, and session information.
Purpose of Data Collection & Use
We use your data for the following purposes:
- To respond to quote requests and inquiries.
- To communicate with you about products or services you are interested in.
- To maintain and improve our website and services.
- To fulfil any other purposes you consent to.
Legal Basis for Processing
We process personal data based on your consent (e.g. when you submit a quote request or contact form) or to fulfil our legitimate business interests (e.g. managing and improving our website, communicating with you).
Data Sharing and Third Parties
We will not share your personal data with third parties, except when required by law or when necessary to provide the services you requested (for example, when handling orders, shipping, or invoicing). If we do share data, we will ensure that third parties handle it securely and in compliance with applicable law.
Data Retention
We will retain your personal data only for as long as needed to fulfil the purposes described above, or as required by law (e.g. for accounting or legal obligations). After that, we will delete or anonymise the data.
Your Rights
You have the right to:
- Request access to your personal data held by us.
- Request correction or deletion of your personal data.
- Withdraw your consent at any time (where processing is based on consent).
- Object to or restrict certain processing, where applicable.
- Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.
If you wish to exercise any of these rights, please contact us at info@outbound.eu.
Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Changes to this Privacy Statement
We may update this Privacy Statement from time to time. The latest version will always be published on our website.